The National Civil Aviation Administration (ANAC) has issued violation notices to the low-cost airline Flybondi for canceling commercial flights without prior notice, also noting that passenger complaints related to the company's failures have been registered, which could lead to additional sanctions. The agency, dependent on the Secretariat of Transport of the Ministry of the Nation's Economy, made this decision «fulfilling its role as the control and supervisory authority of the air transport service», according to official sources to the Argentine News Agency. User complaints were collected free of charge through the ANAC website (www.argentina.gob.ar/anac) regarding what they considered a violation of their rights by airlines. Violation notices are official records made by public officials certifying the occurrence of inappropriate actions or the omission of necessary acts. These notices initiate an administrative summary, and if the company's liability is proven, they can lead to sanctions ranging from a fine to the cancellation or temporary suspension of the authorization to operate commercial air services. 'ANAC continues to carry out rigorous monthly monitoring, issuing violation notices to airlines for failures in service provision. The mechanism for issuing violation notices, with the consequent possibility of applying sanctions, had been out of use since 2020,' the sources indicated. They added that 'the National Government has resumed the process for all airlines for their failures to comply.'
ANAC fines Flybondi for mass flight cancellations
Argentina's civil aviation authority has penalized Flybondi for numerous flight cancellations without notice, following passenger complaints. The company faces potential further sanctions as it continues to struggle with operational issues.